TYPES OF PERSONAL DATA WE COLLECT

Information you provide to us: we collect personal data (including where applicable sensitive personal data) you provide directly to us. This may include the following:

  • personal and business information like your full name, date of birth,marital status, name of spouse, date of anniversary, address, contact information, etc.
  • passport and visa information
  • identification document and/or address proof that you provide, viz.passport, driving license, Aadhar card,etc.
  • guest stay information, including our hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, your service preferences, telephone numbers dialed, email id,faxes, telephone and other messages received;
  • your credit card, mobile payment and other payment details
  • your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programmer affiliation
  • information necessary to fulfil special requests (for example, leisure,travel and guest preferences, food allergies and/or medical information)
  • medical / health information shared in order to avail any facilities at our hotels including but not limited to spa, swimming pool, adventure activities, gym, etc.
  • your reviews, feedback and opinions about our hotels, resorts, programmers and services
  • information collected through the use of closed-circuit television systems and other security systems
  • photographs
  • any other personal data you choose to provide to us.

DISCLAIMER POLICY

Steps which we have taken to promote racial equality:

  • Ensuring fair recruitment practices.
  • Accommodating different religious beliefs in the multicultural workforce.
  • Introducing diversity awareness training.
  • Ensuring HR policies to help create and protect a diverse work environment.
  • Taking positive action on training and development.